I registered with a code that popped up, now I am on my daughter phone and it will not take the password, there is not a reset option. The restore purchase option does not work, at this point I just want my money back. This should not be this difficult to work with.
Sorry for the late reply, we are catching up on these message requests.
Sorry, but I don’t really understand what the problem is, we just want your experience to be as satisfactory as possible … to provide better and faster assistance please contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you tell me.
Sorry for the late reply, we are catching up on these message requests.
I understand what you are telling me, you can do it here https://www.edinventa.com/es/download/ and you must enter the same email and the activation code that came in your box.
And if you need more help (and of course in your language) please contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you are telling me.
Sorry for the late reply, we are catching up on these message requests.
We will report to the technical team and in a maximum of 48 hours we will give you a solution.
In the meantime, I need the following information:
What mobile are you using it with? I need you to tell me the brand, model and operating system (you can see it in phone settings!)
Could you describe the incident exactly for me? If you send me a screenshot / video, much better, so I can locate the problem.
On the other hand, you can contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you are telling me.
Comments 88
I registered with a code that popped up, now I am on my daughter phone and it will not take the password, there is not a reset option. The restore purchase option does not work, at this point I just want my money back. This should not be this difficult to work with.
Hi, I’m Gaby and I’m very happy to help you.
Sorry for the late reply, we are catching up on these message requests.
Sorry, but I don’t really understand what the problem is, we just want your experience to be as satisfactory as possible … to provide better and faster assistance please contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you tell me.
Hi I have not received the email to download the game
Hi, I’m Gaby and I’m very happy to help you.
Sorry for the late reply, we are catching up on these message requests.
I understand what you are telling me, you can do it here https://www.edinventa.com/es/download/ and you must enter the same email and the activation code that came in your box.
I advise you to follow the instructions in the video: https://youtu.be/vuyQv6BBYbc
And if you need more help (and of course in your language) please contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you are telling me.
Es muy divertido
Hola, soy Gaby y me alegra mucho poder ayudarte.
Genial! me alegra que lo dsfrutes!
I cannot find the QR code so my son has to play with his fingers and he hates it.
Hi, I’m Gaby and I’m very happy to help you.
Sorry for the late reply, we are catching up on these message requests.
We will report to the technical team and in a maximum of 48 hours we will give you a solution.
In the meantime, I need the following information:
What mobile are you using it with? I need you to tell me the brand, model and operating system (you can see it in phone settings!)
Could you describe the incident exactly for me? If you send me a screenshot / video, much better, so I can locate the problem.
On the other hand, you can contact us through WhatsApp at +34 644776771 and we will gladly assist you and solve this problem that you are telling me.
Problem registering
Hi! contact us by WhatsApp! +34 644 77 67 71 or 0034 644 77 67 71